Process which individual should follow in Passport Seva Kendra.

1.Take the passport appointment print out to PSK and notify to the security at your reporting time of your schedule appointment.

2.Then they will check your passport appointment schedule and they will allow into the office.

3.First you will sent near the TOKEN ISSUE COUNTERS. There you have to submit the passport appointment letter and the xerox copies of the required docement proof with self attestation (with your signature).

4.The regarding officer will check the xerox copies with the originals taken by you.

5.After your details has been verified with your originals, They will issue a token number with s file of your documents.

6.After issuing the token number you have to move to COUNTER A. At counter A Your documents will be verified once again.

7.Here your Fingers will scanned and your photograph will be taken by the office executive and charge should be paid.

8.They will display your application in the system and ask you to check weather the details are correct or not. If not then then will update the details.

9.Now you have to move to COUNTER B. Here you documents will be once again verified 2nd grade higher official of the office and send to next counter.

10.At the last COUNTER you documents will be once again verified  with the originals with 1st grade higher official of the office and your passport will be granted issuing.

Not able to book Passport Appointment. Here is the way

Hi friends I wrote this article on the base of my survey from the help of passport agent and online
applicant who are not able to get passport appointment. In this survey included 40 PSK in India and 13 RPO and 450+ travels managers having experience in taking online passport appointment . I'm sure the article help you to manage the appointment because I got this trick from the TCS employees and appointment schedule experts. Also added passport seva web developer suggestions.

 OK, now I am going to explain the trick.
1. Manage Passport Appointment page : Type the code carefully on Manage slot page make a difference between 'Zero' and 'O'.

2 Time slot page: Use the Morning time or evening time it remains much free.

3 Booking a slot: Book the slot fast by writing down the Captcha as fast as possible.

4 Use a High internet connection :Use a good 3G network or Broadband connection atleast 4 mbps speed otherwise you remain last like your slow connection.
5 Match Passport seva web portal server time on your computer with seconds for better result in getting a slot.

6. Log in to the site in Sharp 30 minutes before your slot timing.

7. Refresh site page time to time

8. computer requirements

Use windows 7 or XP Don't install hi graphical software on the system ,it may slow down your system and and as well your internet speed too and close all your downloads and system updates otherwise they will eat all your bandwith. And  i suggest you use Crome browser as it is most fastest.

How to apply for a passport ?

After launch of PSK many people having trouble in apply for a passport and taking appointment.
I am going to describe a step by step process " How to apply for a passport and manage online appointment booking ".

Step 1: Visit the http://www.passportindia.gov.in from your browser.

Step 2: Click register in the upper right hand side of the site.

Step 3: Fill up the given form in CAPITAL letter and again click register in the register. You will get the confirmation " You have been registered successfully ".

Step 4: Now click home in the upper left hand side of the site and then click login just below register in the passport seva website.

Step 5: Now fill up the User id which you have created in the register process and click continue.

Step 6: Enter the Password and Captche ( Reasoning Picute) and click continue. Now you have to fill the Passport application form. There are two types of application process. Online and offline. I am going with offline as it has many benefits but I am not going to explain it now.

Step 7: Click " Download e-Form " under services tab in the left hand side below Applicant Home tab.

Step 8:Now download the e-form by clicking the link in the image below.

Step 9: After download the application form right click on the downloaded zip and click extract here.

Step 10: After extract open the form Fill it correctly in CAPITAL letter.

Step 11: Now its time to save the form but cross check it before saving. Now click " validate and save ". After click a warning pop ups The form data will be saved click " ok ". It will generate a xml file. Save it and remember the path of the xml file.

Step 12: Now again login to passport seva website and click upload e-form just below download e-from.

Step 13: Choose the xml file by clicking " Choose File " and click upload.

Step 14: If you have done everything correctly then you will get the confirmation Your form has been submitted successfully.

Step 15: Your next work is to scheduling the appointment. For getting the appointment booking just call us at 8001645417. We book appointment for all over India.

Step 16: Once we will book a slot for you take a print of the appointment chedule and reach PSK with all the documents and fees in cash. Now I am going to disclose some internal matter of the PSK. They tell everyone to report sharply to the PSK but always visit the PSK 30 minutes late so that you don't have to stand in a line.

One more thing that don't forget to carry additional documents.

Getting Passport Appointment at Visakhapatnam

I have applied for tatkal passport from Visakhapatnam. My experiences are as follows.

Step 1: Go to SP office and meet the CI at foreigner's registration services at SP office (Visakhapatnam) with proof of urgency, request letter and with all original documents and photocopies.

Step 2: Once he approves, he will ask to go and meet at the foreigner's registration services a person by name krishna.

Step 3: He will re-verify for the address and takes5 photographs and say the police verification will be done with in 2 to 3 days.

Step 4: Go the treasury office next to MRO office at I town, fill in the challan for the police account , make an entry in the treasury register and get it stamped. Go the Sbi branch and pay Rs 1000 and take xerox copies as well as original and submit to the guy in SP office.

Step5: Verification officer will come to your home address as mentioned in the request letter for tatkal passport. He will verify the contents at home and ask us to get it signed from the neighbours and he takes our signature as well and submits the report to the CI.

Step 6: Once the police verification completes, go to the SP office on the next day and meet the guy at FRS at SP office.

Step 7: He will ask us to meet at 7pm after the signatures are done with SP. Condition is that the SP should be available at the time you applied for.

Step 8: He will call you after the letters are back with signatures. Make a signature on the letters and collect the police verification letter. Nobody will ask for any money at SP office.

Step 9: Have all the required proofs like, address proof, identity proof, residence certificate from MRO even you have ration card as address proof (this is must, otherwise the passport office guys will reject the application), affidavit as mentioned in annexure i, 3 photographs, 3 sets of photocopies of all the originals . In passport website, it is mentioned as 2 sets, don't trust this. Birth certificate (if any), Highest qualification (if any), Marriage certificate(if any) and get attested (must) on all the photo copies by any gazetted officer.

Step 10: Go to Visakhapatnam passport office immediately on any working day(mon-fri). Make sure to be in the line first(there is no token system currently) everyone is allowed on first come first serve basis. The gates will be opened at around 9 am to 9:30 (any time). We are there in line from morning 4 am and we were the first person let in. The applications will be accepted till 12 noon sharp only and the others are asked to leave the premises immediately. Plan accordingly.

Step 11. Set all the photocopies in order after the each photograph in the application and make it tied up by the thread provided by the security guard, otherwise the applications will not be accepted.

Step 12. The guy in counter no 2 will take for tatkal passport applications. He is a rejection expert. If he found that the proofs are improper he will reject and ask us meet on next day. Be careful.( if you are a sr citizen or for the kids he will help us very much in accepting the applications immediately) no waiting. Very good in this regard.

Step 13: He will ask us to pay the fee (1000(application fees + 1500 (tatkal fees). For kids, the fees is 600 + 1500 only.

Step 14: He will ask us to meet the passport officer , here all your patience will be tested.And he will take the police verification letter and ask us some details. Then he will write the date of dispatch on the receipt and the application. The passports will not be given by hand at any cost.

PSK Kanpur Experience

Passport Office has now started PSK which gives you a changed experience in applying for a fresh or reissue passport. It is opening in different cities of India. I live in Lucknow, Kanpur. I went to PSK Kanpur to update my passport.

First of all I need to get an appointment from passport online 

website http://www.passportindia.gov.in/AppOnlineProject/welcomeLink. Create a login there and then download passport application. After filling the application you can upload it or you can online fill application. Once application is filled offline or online, you can get a Application Reference Number (ARN). Then you need to take an passport appointment for kanpur which is a very difficult task in itself. When passport appointment link is open (it is closed sometimes), you can try to take an appointment after 4pm everyday. The trick is that only first 700 users get an appointment and time frame is only 0-2 minutes. You have to take the appointment between 4.00 pm and 4.02 pm. First you need to match your computer clock to be accurate. Then start trying after 3.50 pm and hopefully you get an passport appointment.

If you got an appointment you have a appointment number. Then you will take a print out of receipt and go to PSK with all relevant documents. They were asking for one year address proof in most cases so don't forget it.

In PSK, firstly you have to enter into office on your appointment time. Then all your documents were checked and a token number is allotted after waiting in the queue. If you have less documents then you will be sent back from here and you have to take next appointment. You have to pass three types of counters A, B and C before getting the acknowledgement of your application. Fee is submitted and documents were scanned at counter A. Documents checking at all counters. It will take around 2 to 3 hours for the whole process to complete. Passports were delivered after 10-15 days after this process. So, only taking appointment is a pain area. Also you can walk in without appointment but it is applied only in some cases and the walk in time is 9 to 11 am.

Passport appointment and Experience at Lalbagh

Recently I had the need to visit the Passport Seva Kendra in Bangalore lalbagh, Karnataka, India.  I had read a lot about the new & improved services initiated by the Ministry of External Affairs.  And I must say I was very impressed with the results.

The only painful experience is getting the passport appointment to visit the lalbagh Psk.  Sadly the appointments are exhausted within 5 minutes of the window opening.  However the appointment booking window opens all 7 days at 6 p.m.  Yes, the booking window opens all day of the week and the booking is for the subsequent working days.

Application Process
Once you fill the application and get the appointment, you need to carry the required documents and the fees to the lalbagh PSK.  The site (http://passportindia.gov.in) has very helpful tools to determine the fees for your application as well as the documents that needs to be carried with you.

Documents & Attestation
A few information that is not very clear with regards to the documents are;
When you take proof of residence you have to carry documents proving that you were a residence for at least a year.  What I mean by this is, if you are carrying telephone bills or utility bills, you need to carry a latest bill and a bill from last year.
Another thing is about document attestation.  In some situations you need to submit declarations that needs to be printed on lowest denomination stamp paper and notorised (e.g. when renewing a passport due to damage to the passport).  Samples of all these are provided in Appendix.
And the last point is some documents like you passport copy is mentioned to be self attested.  However for other documents, it is mentioned that it needs to be attested.  It is not mentioned whether 'attested' means self-attested or attested by a gazette officer.  You don't need to attest these document copies by a government officer.  You can self-attest these documents as well.  However don't forget to carry the original of these documents for verification by the officers there.

Total Time & Experience
All in all I was given a 30 minute slot and was asked to report 15 minutes earlier.  I reported on time.  There was a small crowd at the entrance.  People who had reached well before their due time.  However the security folks made it easy to enter inside on my scheduled reporting time.  The whole process is conducted very smoothly.  Instead of the planned 30 minutes, the entire process was completed in 45 minutes.  Very professional managed.

Kudos to change.  Hopefully we would have more & more of our government offices turn like this in future.

All about Passport appointment & online Registration

Online Registration & Appointment

The online passport appointment booking system has been introduced to ensure avoiding congestion at the PSK and cutting down waiting time for applicants. Passport Appointments are allotted according to handling capacity of a PSK and are based on an electronic queue management system.

Following steps may be followed to obtain and manage slot:

Step 1: Visit the website www.passportindia.gov.in  ;

Step 2: Register ‘user name’ and assign a ‘password’;

Step 3: Log in using your ‘user name’ and ‘password’;

Step 4: Fill online application form as the case may be and submit online (alternatively, download e-form, fill up and upload the same at the portal). Uploading of documents is optional;

Step 5: Take printout of Application Reference Number (ARN);

Step 6: Now take an passport appointment to visit the nearest PSK ( Online slots are released region-wise). It is advised that the citizen should be ready with step ‘1’ to ‘5’ above before the ‘ passport appointment release time’. As soon as passport appointments are released (please see region-wise timings), they should click on ‘manage appointment’ button to book the slot as per available slots. In case you are not able to get passport appointment for a particular date, you may revisit the portal to take slots again;

Step 7: Visit the PSK with requisite original documents and their photocopies. Photograph is not required. The list of requisite documents is available at the website;

Step 8: Some categories are allowed as Walk-in applicants and obtaining online appointment is not mandatory.

[Please see below:- Walk-in Appointments with online Registration]

Step 9: In case you are not able to get passport appointment or don’t fall under Walk-in category, you may visit concerned PSK for submission of manual passport application form. [Please see below:- Manual Submission of Applications]

Walk-in passport appointments without online Registration:

In order to facilitate submission of applications at PSK, some types of services such as ‘Tatkaal’ and issuance of Police Clearance Certificates and some categories of applicants such as senior citizens, minors and physically-challenged persons are allowed to submit their duly registered online applications with ARN number as Walk-in applicants. Applicants falling under these categories are also required to register their applications online and obtain ARN number and visit the nearest PSK at their convenience (no prior appointment required). In addition, applicants should also refer to any advisory issued by the concerned PSK from time to time.

Manual submission of applications:

i) As an interim measure, in order to address rising demand for passport services, RPO may also allow manual submission of applications at PSK. Applicants should refer to advisories and notifications issued by concerned PSK from time to time.

ii) The procedures and modalities for acceptance of applications for passport services is as under:

iii) For manual submission of application form, an applicant is required to visit PSK in person with duly filled in application form, a complete set of self-attested copy of requisite documents and original thereof along with a recent colour photograph of the size 4.5 cm X 3.5 cm with white background. Applicant will have to submit application with requisite fees. Further details as well as the prescribed application form could be obtained from the website: www.passportindia.gov.in .

iv) Manual submission of applications will be accepted by PSK until further orders.

Passport applicants- General Obligations:

i) Applicants having confirmed appointments and who are unable to visit PSK due to some reason, are advised to reschedule/cancel their appointments at least 15 hours prior to the scheduled date/time. In case of ‘no show’ of the applicant on the scheduled day & time, the data captured for that applicant will be deleted from the system including ARN number and such applicants will be required to fill up the ‘data’ again for obtaining fresh appointments.

ii) Statutorily, all passport applicants are required to submit their applications with correct information and valid and genuine documents. As per provisions of the Passports Act, 1967, an applicant should not furnish any false information or suppress any material information with a view to obtaining passport or travel document. Any such action shall be punishable with imprisonment for a term which may extend to two years with fine which may extend to Rs. 5000/- or both.

General:

i) There are 37 RPO in the country delivering passport services to citizens. Besides, the Ministry of External Affairs (CPV Division) in respect of diplomatic and official passports issuance and the Andaman and Nicobar Islands Administration also act as Issuing Authority.

ii) With the implementation of the Passport Seva Project, 77 PSK are working as extended arms of RPO. An applicant may ascertain the jurisdiction of RPO and PSK before submitting an application.

iii) Under Passport Seva, the new measures and procedures have been introduced in order to improve governance in PSKs. The new measures and procedures are aimed at ensuring citizens’ comfort, improvement in delivery of passport services, transparency and enhanced security. Applicants are now required to present themselves at the respective PSK to enable the Passport Issuing Authority to obtain applicants’ photographs, bio-metrics and granting decision in their presence.

Online scheduling of appointment and slot booking process